Refund policy

Last Updated: 06/14/2026

Thank you for shopping with Zara Technologies LLC. We want you to be satisfied with your purchase. If you are not completely satisfied with your order, we offer a straightforward return and refund process.

Returns

You may return eligible items within 30 days of receiving your order.

To be eligible for a return, items must:

  • Be unused and in their original condition

  • Including all original packaging, accessories, and tags

  • Show no signs of damage caused by misuse or normal wear

We reserve the right to reject returns that do not meet these conditions.

Non-Returnable Items

The following items are not eligible for return or refund

  • Gift cards

  • Final sale or clearance items

  • Personalized products

  • Opened consumable products

  • Items marked as non-returnable at the time or purchase

How to Initiate a Return

To request a return, please contact us at info@zaratechnologiesllc.com and provide:

  • Your order number

  • The item(s) you wish to return

  • The reason for the return

If our return request is approved, we will provide instructions on how to send your item back.

Please d not send items back without receiving return instructions.

Return Shipping

Customers are responsible for returning shipping costs unless:

  • The item arrived damaged or defective

  • We shipped the wrong item

  • The return is due to our error

We recommend using a trackable shipping service, as we are not responsible for lost or undelivered return packages.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5-10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 7 days or delivery with photos of the issue so we can assist you promptly.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us at info@zaratechnologiesllc.com

Order Cancellation

Orders may be cancelled before they are processed or shipped. Once an order has been shipped, it cannot be cancelled and must follow the return process outlined above.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

Zara Technologies LLC

Email: info@zaratechnologiesllc.com

Website: https://zaratechnologiesllc.com/ 

By placing an order on our website, you agree to the terms of this Return and Refund Policy.